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Privacy Policy

Welcome to We understand that privacy is particularly important to our guests, especially those seeking accommodations for medical reasons. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information Collection

We collect information that you provide directly to us when you make inquiries, book accommodations, or request additional services. This includes:

  • Name, email address, phone number

  • Payment details

  • Special accommodation requests related to health conditions

  • Travel itineraries

We also automatically collect data through our website, which may include:

  • IP address

  • Device type

  • Browser type

  • Activity logs

  • Cookies and other tracking technologies

Use of Information

Your information helps us to:

  • Provide and manage your bookings

  • Communicate with you about your stay or services

  • Improve our services and website

  • Comply with legal requirements

  • Respond to customer service inquiries

Sharing of Information

We may share your information with:

  • Service providers who assist us with our business operations (e.g., payment processors, software services)

  • Legal authorities when required by law or to protect our rights or the rights of others

  • Affiliated entities within our corporate group for operational purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal data

  • The right to request correction of inaccurate information

  • The right to request deletion of your information, subject to legal obligations

Cookies and Tracking

We use cookies and similar tracking technologies to monitor our website traffic and improve your experience. You can control the use of cookies at the individual browser level.

Changes to This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective.

If you have any questions about this privacy policy, please contact us at:
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